Sustainable Management System (SMS)
Over 10 years of digital technology implementation for a major operator has taught us that for a ‘’change’’ to survive, grow & thrive a SMS system implementation is an absolute must in any organization.
Characteristics of SMS
- 1.Interactions are all dependent on each other.
- 2.Individual elements are stronger working as a system.
- 3.‘’System’’ is a set of interacting or interdependent component parts forming a complex/intricate whole.
Core Pre-requisite for SMS Success
SMS need to be embedded in an organization from top down i.e. CEOs and their leadership need to be owners of a change management and have full ownership of SMS. A change can only survive in an organization if fully owned by top leadership through SMS
