To excel in today’s economy, digitalization is the backbone of every corporation. However, process digitalization requires culture change in an organization, which too often is not taken seriously. Poor designed approach to implementation, lack of well-defined business process and bad execution are the key reasons for any digitalization initiative failure in any organization. To successfully implement digitalization in an organization following steps need to be implemented:
- Create Case for Change
To change the behavior of an organization, you must create a clear business case for change. Most importantly the case for change message must be communicated from CEO or MD of an organization.
- End-to-end understanding Business Processes
To change any process, one need to understand the current state of process at grass roots level. Strategic engagement provides insight to issues and opportunities that will assist in creating better future state process. In addition, the engagement makes the workforce believe in change as they feel empowered in crating a change themselves
- Sustainability of Processes
A change in an organization can survive and thrive only if sustainability processes are implemented and the organization leaders engage the workforce regularly as per SMS (Sustainability Management System) requirements.